There are a few reasons a payment may not have been received.  Please check the following list before contacting the LACDA:

- The 1st of the month occurred on a weekend or holiday; the LACDA will release payments on the next business day.

- You reported a change in ownership, payee, or management, but did so at the end of the month.  For the LACDA to send payments to the correct party, we must receive notice of the change at least 20 days before the next payment date.

- You and the tenant agreed to extend the lease, but failed to notify the LACDA.  In order for us to recognize the continued tenancy and release payments, you and the tenant must notify the LACDA in writing.

- You received a notice that your contract is in abatement due to failed inspection(s) for owner-related deficiencies.  You must correct deficiencies before the LACDA will restart your payments.  Payments not made during abatement will not be reimbursed.

- The tenant has successfully increased their income, and is responsible for the total amount of the monthly rent.

- You applied for direct deposit, but your submitted check or savings account and/or routing number may have been incorrect.   

If you have checked the list and are still uncertain about a payment, you may contact the Ownership Services Unit at owner.services@lacda.org.