The goal of the Housing Choice Voucher Program is to provide “decent, safe, and sanitary” housing at an affordable cost to low-income families. To accomplish this, program regulations set forth basic Housing Quality Standards (HQS) which all units must meet before assistance can be paid on behalf of a family and at least annually throughout the term of the assisted tenancy. HQS defines “standard housing” and establishes the minimum criteria necessary for the health and safety of program participants.


The Los Angeles County Development Authority (LACDA) has implemented protocols to ensure the safety of tenants and agency staff before and during an in-person inspection. Please click here to review the agency safety protocols.
An HQS inspection consists of the following 13 performance requirements:

- Sanitary facilities
- Food preparation and refuse disposal
- Space and security
- Thermal environment
- Illumination and electricity

- Smoke detectors
- Water supply
- Structure and materials
- Interior air quality
- Lead-based paint
- Access
- Site and neighborhood
- Sanitary condition

To ensure we can accommodate your request, please contact us by phone, fax, or email, at least 48 hours before your scheduled appointment.

Administrative Office
Phone: (626) 262-4510
Fax: (626) 943-3856

Palmdale Office
Phone: (661) 575-1518
Fax: (661) 266-4926

Owners requesting to reschedule must provide:
-  Your full name
-  Your tenant's full name and ID number
-  The assisted unit address
-  Reason for your request to reschedule
-  A phone number where you can be contacted

Tenants requesting to reschedule must provide:
-  Your full name and ID number
-  Your assisted unit address
-  A phone number where you can be contacted